All parts of a business work together. I like to break it down into People, Process, and Technology. They need to do more than co-exist, in such a way that it is seamless. Whether it is planning, marketing, sales, delivery, or customer service, it all needs to work together so that you can please customers and make more sales. All businesses must figure out the following for themselves.
The aim is to put together the strategy, operations, finance and marketing of your business in a way that each works together seamlessly. When you make a list of everything you need to do in your business, it is important to then seek out solutions that help these items work together. Remember, it’s all People, Process, and Technology.
Rich Thurman’s passion is helping small businesses realize their full potential. With twenty years of real world experience in both small and large business, Rich has worked for and with both global industry leaders and small-town family-run storefronts.
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